Delivery & Returns

Delivery

We dispatch tracked deliveries across the United Kingdom. Delivery options and charges are shown at checkout before you pay. Temperature-sensitive products are packed to maintain the manufacturer’s storage requirements in transit.

Returns

For safety reasons, medical devices and injectable products cannot be returned once they have left our premises unless they are faulty or were supplied in error. If there is a problem with your order, contact us within 48 hours of delivery and we will put it right.

Damaged or incorrect items

Please photograph any damage and email us with your order number. We will arrange a replacement or refund.